WK8 FAQ — All your questions, answered here

No. WK8 policy allows each person to hold only one account. If multiple accounts are found to belong to the same person, all accounts will be closed and the balances may be forfeited. Register once using your own details.

KYC (Know Your Customer) verification is part of WK8's security policy. It is mandatory for processing withdrawals and claiming larger bonuses. You will need to upload a photo of your NID card or passport along with a selfie. Verification is typically completed within 24 hours.

Name changes are limited after registration. To update your mobile number, contact the WK8 support team and complete identity verification. Your email address can be changed directly from your profile settings.

WK8 currently accepts deposits via the following payment methods:

• Mobile Banking — Most popular, instant credit
• Nagad — Fast & easy mobile banking
• Rocket (DBBL) — Trusted mobile banking
• Bank Transfer — for large transactions
• USDT (Crypto) — For international users

The minimum deposit on WK8 is just BDT 500. A single Mobile Banking or Nagad transaction can be up to BDT 25,000. Bank transfer limits differ. Check the Cashier section of your account for daily limits.

Deposits via Mobile Banking and Nagad are usually credited within 1–5 minutes. Bank transfers may take 1–3 hours. If your balance hasn't appeared after 30 minutes, take a screenshot of the payment and contact our support team.

If a deposit fails, first check whether the amount has been deducted from your mobile wallet. If it was deducted but hasn't appeared in your WK8 account, contact our support team with the transaction ID. The issue is usually resolved within 24 hours.

After submitting a withdrawal request on WK8, payment is typically processed within 15 minutes to 24 hours. Mobile Banking and Nagad offer the fastest payouts. Bank transfers may take 1–3 business days. Expect slight delays on weekends or public holidays.

The minimum withdrawal amount on WK8 is BDT 1,000. A single withdrawal request can be up to BDT 100,000. The daily maximum limit is BDT 500,000. Higher limits apply for VIP members.

Common reasons for a withdrawal rejection include:

• KYC verification not completed
• Bonus wagering requirements not met
• Incorrect payment details provided
• Account verification pending
• Daily withdrawal limit exceeded

New members who register on WK8 will receive a welcome bonus. A bonus of up to 100% is awarded on the first deposit. Free spins and cashback offers are also available. Use a promo code at registration to claim your bonus.

Wagering means you need to place a specified amount in bets before withdrawing bonus funds. For example, a BDT 1,000 bonus with 30x wagering requires BDT 30,000 in total bets before the bonus can be withdrawn. Each bonus has its own terms and conditions.

Share your referral link. When a friend registers through that link and makes their first deposit, you'll receive a referral bonus from WK8. The bonus amount depends on your referred friend's first deposit. There's no cap on referrals — the more you refer, the more you earn.

WK8 offers over 1,000 games. The main categories are:

• Slot Games — most popular, hundreds of different themes
• Live Casino — Baccarat, Roulette & Blackjack with real dealers
• Table Games — Dragon Tiger, Teen Patti, Poker
• Sports Betting — Cricket, Football, Tennis & 30+ sports
• Virtual Sports — bet anytime, anywhere

Yes. All slots and casino games on WK8 are independently audited and RNG (Random Number Generator) certified. The platform features games from the world's leading providers, including Pragmatic Play and Evolution Gaming.

Yes. All WK8 games are fully supported on mobile. You can play on both Android and iOS devices via browser or the dedicated app. Live Casino games run at the same video quality on mobile as on desktop. Download the WK8 app for an even smoother experience.

The minimum bet for Sports Betting on WK8 is BDT 100. Options range from single bets to multi-match parlay bets. With live in-play betting, you can place wagers while a match is in progress.

Click the "Forgot Password?" option on the login page. An OTP will be sent to your registered mobile number or email. Use the OTP to set a new password. The entire process takes under 2 minutes.

If you notice any unrecognized logins or transactions on your account, change your password immediately and notify the WK8 support team. You can also request a temporary account lock. Our 24/7 live chat is available for immediate assistance.

Ways to contact the WK8 support team:

• Live Chat — fastest option, available 24/7
• Email — [email protected] (response within 24 hours)
• Telegram Channel — For updates and promotions