When you create an account or use our services on WK8, we collect certain information about you. This privacy policy explains in detail what data is collected, how it is used, and what your rights are.
The Six Core Pillars of Our Privacy Policy
Every data transmission on WK8 is protected by 256-bit SSL encryption. Your personal and payment data is never sent in plain text.
WK8 never sells your name, mobile number, or payment details to advertisers or third parties. Data is only shared when legally required.
All data stored on WK8's servers is kept in encrypted form. Firewalls and access controls are in place to fully prevent unauthorized access.
No WK8 staff member can directly view your Mobile Banking, Nagad, or bank transfer details. All payment information is stored in masked form.
At WK8, you can request to update, correct, or delete your data at any time. Your rights to data portability and erasure are fully supported.
WK8 does not keep your data any longer than needed. After the specified retention period, or upon request, your data is permanently deleted.
WK8 (wk8.onl) is a trusted online betting and casino platform built for gaming enthusiasts in Bangladesh. We know your personal data matters — which is why our privacy policy is designed with full transparency, so you always know exactly what we do and don't do with your information.
This privacy policy applies to WK8's website, mobile app, and all digital services. By creating an account or using our services, you are considered to have accepted this privacy policy.
WK8's privacy policy is built on internationally recognized data protection standards (GDPR-inspired). Protecting your data is our top priority.
If you do not agree with any part of this privacy policy, please discontinue use of WK8's services and contact our support team. We are always ready to address your concerns.
WK8 only collects the information needed to deliver quality service and maintain platform security. We collect three categories of data.
a) What You Provide Directly:
b) Automatically Collected:
c) Received from Third Parties:
WK8 never stores your full payment card number or PIN. If anyone requests this information claiming to be WK8, it did not come from our official channels — please be cautious.
WK8 uses your information only for specific, lawful purposes. Full details are provided in the table below.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Management | Name, mobile number, email | Contract Performance |
| Payment Processing | Payment details, transaction history | Contract Performance |
| KYC Verification | NID/Passport & Photo | Legal Obligation |
| Fraud Prevention | IP, Device & Gaming History | Legitimate Interest |
| Customer Support | Contact Details & Description of Issue | Contract Performance |
| Marketing (With Consent) | Email & Preferences | Your Consent |
| Legal Compliance | All Log Data | Legal Obligation |
WK8 also uses your data to improve the platform — for example, to understand which games are most popular or when user activity peaks. All such analysis is fully anonymized, with no individual ever identified.
WK8 uses cookies on its website and app to enhance your browsing experience and ensure platform functionality. We use four types of cookies.
| Cookie Type | Purpose | Retention Period | Type |
|---|---|---|---|
| Necessary Cookies | Login Sessions & Security Tokens | Session End | |
| Analytics Cookies | User Behaviour Analytics | 2 Years | |
| Functional Cookies | Remembering Language & Theme Preferences | 1 Year | |
| Marketing Cookies | Showing Relevant Offers | 90 Days |
You can disable or clear cookies at any time through your browser settings. Note that disabling essential cookies may affect certain core features of WK8.
At the core of WK8's privacy policy are robust technical and procedural safeguards. Here is what we do to keep your data secure.
No online system is 100% secure, but WK8 adheres to the highest industry standards. In the event of a security breach, you will be notified within 72 hours.
Under WK8's privacy policy, you have full control over your data. Your key rights are outlined below.
You can request a copy of all data WK8 holds about you at any time. A complete record will be provided within 30 days.
If any of your details are incorrect, you can request a correction. Our support team will update them promptly.
After closing your account, you may request permanent deletion of all data not subject to legal retention obligations.
You have the right to download your data in a machine-readable format (CSV/JSON).
You may object to the use of your data for marketing or any specific purpose — at any time, without giving a reason.
In certain circumstances, you may request a temporary restriction on the processing of your data.
To exercise any of your rights, email us at [email protected] or reach out via live chat. We typically respond within 7 business days.
WK8's privacy policy and all related services are intended solely for individuals aged 18 and above. We do not knowingly collect personal data from minors.
If you believe a minor is using WK8, please notify our support team immediately. We will take swift action.
WK8 does not retain your data longer than necessary. How long we keep it depends on the type of information and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years | AML Regulations |
| Gaming History | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Quality Improvement |
| Marketing Data | Until Consent Is Withdrawn | Your Preferences |
| Log Files | 12 Months | Security Monitoring |
Once the retention period expires, your data is securely and permanently deleted or fully anonymized, so that you can no longer be identified in any way.
WK8 may update this privacy policy from time to time. You will be notified before any significant changes take effect.
We recommend checking this page regularly — especially if you are an active WK8 user.
For any questions, requests, or complaints regarding WK8's privacy policy, please contact our data protection team.
Data protection requests (access, deletion, portability) are completed within 30 days. For urgent matters, please contact us via live chat.
Your privacy is more than a policy to us — it is a commitment. WK8 believes that transparency and mutual trust are the foundation of any lasting relationship.